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Terra Firma Membership:
Basecamp Pathway Terms and Conditions

 

Program Terms and Conditions

These Basecamp Terms & Conditions (“Terms”) govern participation in the Basecamp program (“Program”) offered by The Free Founder LLC, a Texas limited liability company (“Basecamp,” “we,” “us,” or “our”).

By enrolling in the Program, submitting payment, electronically accepting these Terms, or participating in the Program, you (“Member,” “you,” or “your”) agree to these Terms.

If you are enrolling on behalf of yourself and a spouse, you represent that you have authority to enter into these Terms. Each authorized participant is individually bound by provisions concerning confidentiality, community conduct, intellectual property, non-disparagement, recordings, and other obligations that by their nature apply to individuals.

The Program is intended exclusively for doctors who want to learn more about their financial well being, including financial alignment, tax saving, and wealth acceleration. Medical practice owners, and owners of businesses aligned in the medical, dental, chiropractic fields may benefit.

“Term” means the period beginning on the Member’s enrollment date and continuing until the Member’s participation in the Program ends in accordance with these Terms.

1. The Basecamp Program

Basecamp is a business advisory, coaching, training, implementation, and community program designed to help doctors and medical/dental practice owners align their financial life, optimize their tax structure and strategies, and accelerate wealth building.

Depending upon the Program offering and current curriculum, Program services may include:

  • Coaching and advisory services;
  • Practice-management education and training;
  • Strategic planning;
  • Leadership and team-development resources;
  • Financial and operational education;
  • Systems and process development;
  • Growth and scaling strategies;
  • Implementation resources and templates;
  • Group coaching sessions;
  • Live trainings or workshops;
  • Basecamp Intensives or similar events;
  • Access to online training materials and resources;
  • Access to a community of other doctors and practice owners;
  • Access to subject-matter experts when appropriate; and
  • Other resources or services we may make available to Members.

Specific Program components, schedules, instructors, platforms, events, and delivery methods may change from time to time as the Program evolves. Our objective is to continually improve the Program while maintaining the overall value and purpose of the membership.

2. The Basecamp Promise

Our relationship with Members is also guided by a separate document called the Basecamp Promise.

The Basecamp Promise describes the standards we expect of ourselves and the standards we ask Members to uphold. Among other things, we intend to provide Members with coaching, accountability, training, implementation support, useful tools and resources, access to appropriate expertise, and a high-quality community experience.

In return, Members are expected to participate actively, implement promptly, ask for help when needed, communicate concerns directly, respect other Members, and protect Basecamp intellectual property.

The Basecamp Promise is intended to clarify the spirit, culture, and expectations of the Program. If a provision of the Basecamp Promise conflicts with these Terms regarding payment, cancellation, renewal, intellectual property, liability, dispute resolution, or another legal or financial matter, these Terms will control.

3. Membership Fee

The current membership fee is $997 per month unless another amount is specifically stated in the Member’s enrollment or order form.

Membership fees will be automatically charged to the payment method provided during enrollment according to the billing schedule communicated at checkout.

Member authorizes Basecamp and its payment processors to charge the payment method on file for all amounts due under these Terms.

Member is responsible for maintaining accurate and current payment information.

4. Initial Membership Term

Membership begins with an initial 30-day evaluation period, followed by a 12-month commitment.

During the initial 30-day evaluation period, Member may cancel by providing written notice at any time before 11:59 p.m. Central Time on the 30th calendar day following the Member’s enrollment date.

If timely notice is provided, membership will end at the conclusion of the 30-day evaluation period and no Program fees accruing after that date will be due.

If Member does not timely cancel during the initial 30-day evaluation period, Member commits to the following 12 months of membership.

This creates a total initial membership relationship of approximately 13 months for Members who continue after the evaluation period.

5. Renewal

After completion of the initial membership term, membership will automatically renew for successive 12-month periods unless either party provides written notice of non-renewal at least 30 days before the end of the then-current membership term.

We will continue charging the Member’s payment method according to the applicable billing schedule during any renewal period.

6. Cancellation and Non-renewal

All cancellation and non-renewal requests must be submitted in writing to:

[email protected]

or through another cancellation method specifically provided by Basecamp.

Notice will be effective when sent to the designated email address, provided the sender receives no automated or other notice that delivery failed.

Basecamp may acknowledge receipt as a courtesy, but acknowledgment is not required for timely notice to be effective.

Except during an expressly stated evaluation or cancellation period, Member remains responsible for Program fees through the end of the applicable membership commitment.

Failure to attend coaching sessions, use Program resources, participate in the community, attend events, or implement recommendations does not constitute cancellation and does not eliminate payment obligations.

7. Refunds

Except as specifically stated in these Terms or in a written guarantee provided at enrollment, Program payments are non-refundable.

We do not provide refunds for:

  • Missed coaching sessions;
  • Unused Program resources;
  • Failure to attend trainings or events;
  • Failure to implement recommendations;
  • Lack of participation;
  • Changes in Member’s circumstances;
  • Changes in staffing;
  • Dissatisfaction arising from Member’s failure to participate meaningfully in the Program; or
  • Cancellation after expiration of any applicable cancellation period.

Nothing in this Section limits any rights that cannot legally be waived.

8. Member Participation

Basecamp is an implementation-oriented program.

Member understands that meaningful results require participation and action.

Member agrees to make reasonable efforts to:

  • Attend and participate in Program sessions;
  • Complete agreed-upon actions;
  • Provide accurate and timely information;
  • Involve appropriate team members when needed;
  • Ask for assistance when obstacles arise;
  • Communicate concerns promptly;
  • Treat Program staff, advisors, and fellow Members respectfully; and
  • Take responsibility for decisions regarding Member’s practice.

9. No Guarantee of Results

We are deeply committed to helping Members improve their lives.

However, business results depend upon numerous factors beyond our control, including Member participation, implementation, market conditions, economic conditions, competitive environment, regulatory conditions, patient demand, financial resources, and other circumstances.

Accordingly, Basecamp does not guarantee:

  • A particular increase in revenue;
  • A particular increase in profit;
  • A particular practice valuation;
  • A particular reduction in expenses;
  • A particular number of patients;
  • A particular employee outcome;
  • A particular amount of personal freedom;
  • The sale of a practice;
  • A specific sale price; or
  • Any other particular financial or business result.

Testimonials, examples, case studies, projections, illustrations, and experiences of other Members do not constitute guarantees of future performance.

10. Personal Advice- not a Professional Substitute

Basecamp provides financial education, coaching, strategic guidance, implementation support, and related services.

Unless expressly stated otherwise in writing, Basecamp does not act as the Member’s:

  • Attorney;
  • Certified public accountant;
  • Tax return preparer;
  • Investment adviser;
  • Insurance professional;
  • Healthcare attorney;
  • Employment-law attorney;
  • Compliance officer;
  • Billing or coding professional; or
  • Other licensed professional advisor.

From time to time, we may provide general educational information regarding legal, tax, financial, employment, healthcare, regulatory, or other specialized matters.

Such information is educational in nature and should not be treated as a substitute for advice from a properly qualified professional familiar with the Member’s individual circumstances.

Member remains responsible for obtaining appropriate professional advice before implementing decisions requiring licensed or specialized expertise.

11. Member Decision-making

Basecamp provides recommendations, frameworks, education, coaching, and strategic guidance.

Member retains ultimate authority and responsibility for all decisions concerning Member’s financial life.

Nothing in the Program creates a fiduciary relationship, employment relationship, partnership, joint venture, medical relationship, agency relationship, or other relationship except the contractual service relationship described in these Terms.

12. Financial Information

To provide meaningful advice, Members may provide Basecamp with personal financial information regarding tax, investment, insurance, estate, and other financial information.

Member agrees to make reasonable efforts to provide accurate information.

Basecamp may rely upon information provided by Member without independently auditing or verifying that information.

Basecamp is not responsible for recommendations that are materially affected by inaccurate, incomplete, outdated, or misleading information supplied by Member or Member’s representatives.

13. Patient Information and HIPAA

Member must not provide patient-identifiable information or Protected Health Information (“PHI”) to Basecamp unless Basecamp has specifically authorized the transfer and any legally required agreements or safeguards are in place.

Members should use anonymized, aggregated, or de-identified information whenever reasonably possible.

Nothing in Program participation authorizes Member to disclose information in violation of HIPAA, applicable privacy laws, employment laws, professional obligations, or confidentiality requirements.

14. Confidentiality

Basecamp recognizes that Members may share confidential information concerning their finances.

We agree to use commercially reasonable efforts to protect confidential Member information and not intentionally disclose such information except:

  • As necessary to provide Program services;
  • To employees, contractors, advisors, or service providers who reasonably need access;
  • With Member’s permission;
  • When required by law; or
  • When the information is already public through no wrongful act of Basecamp.

Members also agree to respect information shared by other Program Members.

What another Member shares in a coaching session, Intensive, community discussion, private group, or Program event should be treated as confidential unless that Member clearly gives permission to share it.

15. Group Program Confidentiality

Because portions of Basecamp may occur in a group environment, Basecamp cannot absolutely guarantee that another Member will comply with confidentiality obligations.

Each Member agrees not to record, publish, distribute, disclose, copy, or otherwise share confidential information regarding another Member without permission.

Basecamp may remove Members who materially violate community confidentiality.

16. Recording of Program Sessions

Certain Program trainings, coaching sessions, workshops, Intensives, or events may be recorded.

Member understands that Member’s voice, image, comments, questions, or participation may appear in recordings of group sessions.

Unless separately authorized, recordings containing Member participation will be used primarily for Program delivery, training, documentation, quality improvement, or internal purposes.

Any use of a Member’s name, image, likeness, testimonial, or identifiable statements for public advertising or marketing will require separate authorization unless otherwise permitted by applicable law.

17. Intellectual Property

All Program content remains the intellectual property of Basecamp or its licensors.

This includes, without limitation:

  • Videos;
  • Presentations;
  • Frameworks;
  • Models;
  • Systems;
  • Processes;
  • Methodologies;
  • Worksheets;
  • Templates;
  • Checklists;
  • Documents;
  • Training materials;
  • Written materials;
  • Graphics;
  • Recordings;
  • Software;
  • Community content; and
  • Other proprietary materials.

Member receives a limited, revocable, non-exclusive, non-transferable license to use Program materials for Member’s own life and practice and internal business purposes, subject to Sections 18 and 19 below.

18. What Members May Do with Program Materials

Basecamp is designed to help Members improve and implement systems within their own financial lives.

Accordingly, Member may use Program materials internally within Member’s financial team. Member may share, explain, or adapt those materials as reasonably necessary to show Member’s financial team in order to implement any suggested structures or strategies, unless expressly forbidden by proprietary formulas, tools, products, or strategies.

This permission is limited to internal personal use within the Member’s own financial life.

19. What Members May Not Do with Program Materials

Without our prior written permission, Member may not:

  • Sell Program materials;
  • License Program materials;
  • Distribute Program materials outside Member’s practice;
  • Publish Program materials online;
  • Upload Program materials into public repositories or shared databases;
  • Create competing programs substantially derived from Basecamp materials;
  • Teach Basecamp methodologies commercially;
  • Represent Basecamp materials as Member’s own proprietary methodology; or
  • Provide Program login credentials to unauthorized persons.

Member may not use Basecamp materials, systems, frameworks, methodologies, or training content to provide coaching, consulting, training, education, licensing, certification, or similar services to other physicians, practice owners, healthcare organizations, consultants, or third parties.

Member may not reproduce, repackage, market, sell, license, publish, distribute, or commercially teach Basecamp materials outside Member’s own practice without Basecamp’s prior written permission.

For clarity:

You may use our systems to improve YOUR life. You may not use our systems to train the market.

20. AI and Digital Use of Program Content

Member may use Program materials with internal productivity tools when reasonably necessary for implementation within Member’s life.

However, Member may not intentionally upload substantial portions of proprietary Basecamp materials into publicly accessible artificial intelligence systems, shared training repositories, public databases, or systems where the content may be used to create, train, distribute, or replicate competing intellectual property.

21. Community Standards and Non-solicitation

Basecamp is intended to be a high-trust environment for accomplished doctors and practice owners.

Members agree to conduct themselves professionally and respectfully.

Basecamp may suspend or terminate access for conduct including:

  • Harassment;
  • Threatening or abusive behavior;
  • Material confidentiality violations;
  • Unauthorized solicitation;
  • Misuse of Member information;
  • Theft or unauthorized distribution of intellectual property;
  • Fraudulent activity;
  • Conduct that materially harms the Program or its Members; or
  • Other serious violations of these Terms.

Member may not use the Program, community, Member directory, events, contact information, or relationships developed through the Program primarily to solicit, market, recruit, or sell products or services to other Members without Basecamp’s prior written consent.

Ordinary professional networking, referrals, and mutually requested business relationships are not prohibited.

22. Non-disparagement

During and after the Term, neither Party, nor its owners, officers, employees, contractors, or agents, will make, publish, post, distribute, or knowingly encourage any statement, whether oral, written, electronic, visual, or otherwise, that is intended or reasonably likely to disparage, demean, discredit, or materially harm the reputation, goodwill, business, products, services, owners, employees, or affiliates of the other Party.

Before making any public statement concerning a dispute, dissatisfaction, complaint, or grievance relating to the Program or the parties’ relationship, each Party agrees, whenever reasonably practicable, to first provide the other Party a reasonable opportunity to address and resolve the matter privately.

Nothing in this Section prohibits truthful statements required by law, subpoena, court order, governmental or regulatory authority, or statements reasonably necessary in connection with a bona fide legal, regulatory, or dispute-resolution process.

Nothing in this Section is intended to restrict any right that cannot lawfully be waived or restricted.

The Parties acknowledge that a breach of this Section may cause immediate and irreparable harm for which monetary damages may be inadequate.

Accordingly, the non-breaching Party may seek injunctive or other equitable relief, in addition to any other remedies available at law or in equity.

23. Member Removal

Basecamp reserves the right to remove a Member from the Program if we reasonably determine that continued participation materially harms the Program, other Members, our team, or the integrity of the community.

If Basecamp terminates a Member without cause, unused prepaid Program fees will be refunded on a prorated basis.

If Basecamp terminates a Member for material breach of these Terms, amounts previously paid are non-refundable, and Basecamp reserves the right to pursue any unpaid amounts otherwise due under the applicable membership commitment, subject to applicable law.

24. Events and Intensives

Certain events, workshops, retreats, Intensives, or live experiences may be included in membership, while others may require separate registration or additional fees.

Unless expressly stated otherwise, Member is responsible for travel, lodging, transportation, meals outside included events, and incidental expenses.

Event dates, locations, speakers, schedules, and formats may change when reasonably necessary.

25. Third-party Experts

Basecamp may introduce Members to attorneys, accountants, consultants, vendors, recruiters, technology providers, marketing professionals, subject-matter experts, or other third parties.

Any relationship between Member and a third-party provider is separate from Member’s relationship with Basecamp unless expressly stated otherwise.

Basecamp does not guarantee the services, performance, advice, or outcome provided by independent third parties.

26. Third-party Technology

The Program may use third-party systems such as Kajabi, Zoom, community platforms, payment processors, scheduling systems, artificial intelligence tools, or other software.

Basecamp is not responsible for temporary outages, security incidents, discontinuation, data loss, or other failures caused by third-party technology providers outside our reasonable control.

We may replace or change technology platforms when appropriate.

27. Payment Failure

If a payment fails, Member authorizes us to retry the payment method on file.

We may suspend Program access until overdue amounts are paid.

Member remains responsible for amounts properly owed under the applicable membership commitment even if Program access is temporarily suspended because of nonpayment.

28. Chargebacks and Payment Disputes

Member agrees to contact Basecamp before initiating a chargeback or payment dispute so that we have a reasonable opportunity to resolve any legitimate billing concern.

A chargeback does not constitute cancellation of membership or eliminate amounts otherwise properly owed under these Terms.

Nothing in this Section prevents Member from exercising rights provided by applicable law.

29. Limitation of Liability

To the fullest extent permitted by applicable law, Basecamp and its owners, employees, contractors, affiliates, and representatives will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from participation in the Program.

To the fullest extent permitted by law, the total aggregate liability of Basecamp arising from the Program will not exceed the amount actually paid by Member to Basecamp during the six months immediately preceding the event giving rise to the claim.

30. Indemnification

To the extent permitted by law, Member agrees to indemnify, defend, and hold harmless Basecamp and its owners, officers, employees, contractors, affiliates, and representatives from third-party claims, liabilities, damages, losses, and reasonable costs arising primarily from:

  • Member’s unlawful conduct;
  • Member’s misuse of Program materials;
  • Member’s violation of another person’s rights;
  • Member’s unauthorized disclosure of confidential information; or
  • Member’s operation of Member’s medical practice.

This provision does not require Member to indemnify Basecamp for Basecamp’s own gross negligence, willful misconduct, or obligations that cannot legally be shifted.

31. Force Majeure

Basecamp will not be responsible for delays or inability to perform caused by events reasonably outside its control, including natural disasters, severe weather, acts of government, war, terrorism, civil unrest, widespread technology failures, pandemics, labor disruptions, transportation disruptions, or similar events.

We will make reasonable efforts to provide alternative delivery when practical.

32. Dispute Resolution

The parties intend to resolve disagreements efficiently, privately, and in good faith.

Step One: Direct Resolution. Before commencing formal proceedings, the parties agree to make a good-faith effort to resolve the dispute through direct discussion between individuals with authority to resolve the matter.

Step Two: Mediation. If the dispute is not resolved through direct discussion, the parties agree to participate in confidential mediation in Collin County, Texas, or remotely by mutual agreement, before commencing arbitration, except where immediate equitable relief is reasonably necessary.

Step Three: Binding Arbitration. If mediation is unsuccessful, the dispute will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules then in effect, before one neutral arbitrator.

The arbitration will take place in Collin County, Texas, unless the parties agree to remote proceedings or another location.

Judgment on the award may be entered in any court having jurisdiction.

Each party will bear its own attorneys’ fees and costs except where a statute, these Terms, or the arbitrator permits an award of fees or costs.

Arbitration fees and compensation of the arbitrator will be allocated as required by the applicable AAA rules or as determined by the arbitrator.

The parties waive the right to a jury trial for disputes subject to arbitration.

To the fullest extent permitted by law, claims must be brought on an individual basis and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.

Nothing in this Section prevents either party from bringing an eligible claim in small claims court or seeking temporary, emergency, or injunctive relief from a court of competent jurisdiction involving intellectual property, confidential information, non-disparagement obligations, or another matter for which immediate equitable relief may be appropriate.

Seeking such relief does not waive the obligation to arbitrate the underlying dispute to the extent arbitration is otherwise required.

The parties will keep mediation and arbitration proceedings confidential except to the extent disclosure is reasonably necessary to conduct the proceeding, enforce an award, obtain professional advice, comply with law, or protect a legal right.

33. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any mediation, arbitration, or other permitted proceeding will take place in Collin County, Texas, unless the parties agree otherwise.

34. Electronic Communications

Member agrees that Program communications, notices, invoices, updates, documents, and other communications may be provided electronically.

Member is responsible for maintaining a current email address and contact information.

Electronic communications satisfy any requirement that communication be provided in writing to the extent permitted by applicable law.

35. Electronic Acceptance

Member agrees that clicking an acceptance box, completing enrollment, submitting electronic payment, or electronically signing a Program acknowledgment constitutes Member’s electronic signature and agreement to these Terms.

Member agrees that electronic signatures and records may be used in connection with the Program.

36. Updates to These Terms

Basecamp may update these Terms from time to time.

However, material changes to financial obligations, membership commitments, cancellation rights, dispute-resolution obligations, or other material contractual provisions will not retroactively alter the terms governing an existing committed membership period unless agreed to by Member or otherwise permitted by law.

Updated operational or administrative provisions may apply prospectively after reasonable notice.

37. Assignment

Member may not transfer or assign membership to another person or business without Basecamp’s written permission.

Basecamp may assign these Terms as part of a merger, restructuring, sale of substantially all relevant assets, or transfer of the Program to an affiliated entity or successor.

38. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

39. Waiver

Failure by either party to enforce a provision of these Terms does not permanently waive that party’s right to enforce the provision later.

40. Entire Agreement and Order of Precedence

These Terms, together with the Member’s enrollment or order information, any applicable written pricing or offer terms, the Basecamp Promise, and any written amendments agreed to by the parties, constitute the agreement between Basecamp and Member regarding participation in the Program.

If there is a conflict concerning a legal or financial obligation, these Terms control unless another document expressly states that it modifies these Terms.

If an enrollment or order form expressly states a different price, billing arrangement, start date, or other Member-specific commercial term, that Member-specific term will control solely with respect to the matter expressly addressed.

41. QUESTIONS AND CONTACT INFORMATION

Questions regarding membership or these Terms may be directed to:

Basecamp
The Free Founder LLC
4500 Eldorado Pkwy, Suite 1550
McKinney, TX 75050
[email protected]